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Updated Terms and Privacy pages

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Nick Beckley 2026-06-24 19:03:08 +01:00
parent aa188baa70
commit b7865c8e54
3 changed files with 250 additions and 69 deletions
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PlotLine/Controllers/PublicController.cs
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@ -10,7 +10,7 @@ namespace PlotLine.Controllers;
public sealed class PublicController(IConfiguration configuration) : Controller
{
private const string SupportEmail = "hello@plotdirector.com";
private const string PolicyDate = "June 7, 2026";
private const string PolicyDate = "June 24, 2026";
private const string Keywords = "novel planning software, writing software, story planning app, author tools, plot tracking, character tracking, story timeline, novel organisation, fiction writing software, series writing software, continuity tracking, plot threads, story bible";
[HttpGet("about", Name = PublicRouteNames.About)]

168
PlotLine/Views/Public/Privacy.cshtml
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@ -9,88 +9,184 @@
<div class="marketing-container public-hero__inner">
<p class="marketing-eyebrow">Privacy</p>
<h1>Privacy Policy</h1>
<p class="marketing-lead">Your stories remain yours.</p>
<p class="marketing-lead">Your stories remain yours. We collect only what we need to run PlotDirector.</p>
<p class="public-updated">Last updated: @Model.LastUpdated</p>
</div>
</section>
<section class="public-content-section">
<div class="marketing-container public-policy">
<section>
<h2>Introduction</h2>
<h2>1. Introduction</h2>
<p>PlotDirector respects your privacy and is committed to protecting your personal information.</p>
<p>This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you have.</p>
</section>
<section>
<h2>Information We Collect</h2>
<p>We collect only the information necessary to provide the service, including:</p>
<h2>2. Information We Collect</h2>
<p>We collect only the information needed to provide, secure, and manage the PlotDirector service.</p>
<p>This may include:</p>
<ul>
<li>Email address</li>
<li>Account authentication information</li>
<li>Subscription and billing status information</li>
<li>Content that you choose to create and store within PlotDirector</li>
<li>Basic technical information required to operate and secure the service, such as IP addresses and login activity</li>
<li>Your email address, used for login, account security, service messages, and subscription communication</li>
<li>Your display name, which you choose and may change</li>
<li>Account authentication information, such as password hashes, security tokens, two-factor authentication settings, and recovery information</li>
<li>Subscription status information, such as your current plan, renewal status, trial status, and payment status</li>
<li>Content you choose to create, upload, or store within PlotDirector, including projects, books, chapters, scenes, characters, locations, timelines, notes, images, and related writing material</li>
<li>Basic technical information required to operate and secure the service, such as IP addresses, login activity, browser information, error logs, and security logs</li>
</ul>
<p>We do not collect phone numbers, postal addresses, or unnecessary personal information.</p>
<p>We do not intentionally collect phone numbers, postal addresses, dates of birth, demographic information, or unnecessary personal information.</p>
</section>
<section>
<h2>How We Use Information</h2>
<h2>3. Information We Do Not Collect</h2>
<p>We do not use Google Analytics or third-party advertising trackers.</p>
<p>We do not sell your personal information.</p>
<p>We do not track you across other websites.</p>
<p>We do not store your full payment card details, billing address, or payment method information on our servers. Payment information is handled by Stripe.</p>
</section>
<section>
<h2>4. How We Use Your Information</h2>
<p>We use your information to:</p>
<ul>
<li>Create and manage your account</li>
<li>Allow you to log in securely</li>
<li>Provide and maintain the PlotDirector service</li>
<li>Authenticate users and secure accounts</li>
<li>Process subscriptions and payments</li>
<li>Communicate important service information</li>
<li>Improve and support the platform</li>
<li>Store and display the content you create within your account</li>
<li>Manage subscriptions, trials, account limits, and billing status</li>
<li>Send important service, account, security, and subscription messages</li>
<li>Respond to support requests</li>
<li>Protect the service from abuse, unauthorised access, fraud, scraping, and security threats</li>
<li>Diagnose faults, investigate errors, and improve reliability</li>
<li>Comply with legal obligations</li>
</ul>
</section>
<section>
<h2>User Content Ownership</h2>
<p>You retain ownership of all stories, manuscripts, characters, notes, and other content you create within PlotDirector.</p>
<p>PlotDirector does not claim ownership of your content.</p>
<h2>5. Lawful Bases for Processing</h2>
<p>We process personal information only where we have a lawful basis to do so.</p>
<p>Depending on the context, this may include:</p>
<ul>
<li><strong>Contract:</strong> to provide the PlotDirector service you have requested</li>
<li><strong>Legitimate interests:</strong> to secure, maintain, support, and improve the service</li>
<li><strong>Legal obligation:</strong> where we need to keep or disclose information to comply with the law</li>
<li><strong>Consent:</strong> where we specifically ask for your permission</li>
</ul>
</section>
<section>
<h2>Payments</h2>
<h2>6. Your Content</h2>
<p>You retain ownership of all stories, manuscripts, notes, characters, locations, timelines, images, and other creative content you create or store in PlotDirector.</p>
<p>We do not claim ownership of your creative work.</p>
<p>We access user content only where necessary to provide the service, maintain security, investigate technical issues, respond to support requests, comply with legal obligations, or where you have asked us to help with a specific issue.</p>
</section>
<section>
<h2>7. Payments</h2>
<p>Payments are processed securely by Stripe.</p>
<p>PlotDirector does not store full payment card details.</p>
<p>PlotDirector does not store your full card number, payment card security code, billing address, or full payment method details on our servers.</p>
<p>Stripe may provide us with limited subscription and payment status information so that we can manage your account, such as whether a payment succeeded, failed, or whether a subscription is active, cancelled, or past due.</p>
<p>Your use of Stripe may be subject to Stripe's own terms and privacy policy.</p>
</section>
<section>
<h2>Cookies and Local Storage</h2>
<p>PlotDirector uses essential authentication cookies required for users to securely access their accounts.</p>
<p>The application may also use browser local storage to remember interface preferences and improve the user experience.</p>
<p>These technologies are used solely to provide core functionality.</p>
<h2>8. Cookies and Local Storage</h2>
<p>PlotDirector uses essential cookies required for login, authentication, security, and account access.</p>
<p>These cookies are necessary for the service to work and are not used for advertising or tracking.</p>
<p>PlotDirector may also use browser local storage or similar browser storage to remember functional preferences, such as dismissed alerts, interface settings, or other choices that improve the user experience.</p>
<p>We do not use advertising cookies, analytics cookies, or third-party tracking cookies.</p>
</section>
<section>
<h2>Data Sharing</h2>
<p>We do not sell personal information.</p>
<p>Information may be shared only with trusted service providers necessary to operate the service, such as payment processors.</p>
<h2>9. Data Sharing</h2>
<p>We do not sell your personal information.</p>
<p>We share information only where necessary to operate the service, manage payments, comply with the law, protect the service, or respond to your requests.</p>
<p>This may include sharing limited information with:</p>
<ul>
<li>Payment providers, such as Stripe</li>
<li>Email delivery providers used to send account, security, or service messages</li>
<li>Hosting, infrastructure, or security providers used to operate the service</li>
<li>Professional advisers, regulators, or authorities where required by law</li>
</ul>
</section>
<section>
<h2>Data Retention</h2>
<p>Information is retained only for as long as necessary to provide the service and comply with legal obligations.</p>
<h2>10. Data Retention</h2>
<p>We keep personal information only for as long as needed to provide the service, manage your account, comply with legal obligations, resolve disputes, and maintain security.</p>
<p>If your subscription ends, is cancelled, expires, or your account becomes inactive, we may retain your account and content for a limited period to allow for possible reactivation or administration.</p>
<p>However, we are not obliged to retain inactive or expired account data indefinitely. We may delete account data at our discretion, and in any event may delete it after three months from the date your subscription ends or your account becomes inactive.</p>
<p>Some limited records may be retained for longer where required for legal, accounting, fraud prevention, security, or dispute resolution purposes.</p>
</section>
<section>
<h2>Your Rights</h2>
<p>Depending on your jurisdiction, you may have rights relating to access, correction, deletion, and portability of your personal information.</p>
<p>To exercise these rights, please contact us.</p>
<h2>11. Backups</h2>
<p>We may maintain system backups for disaster recovery, service continuity, and security purposes.</p>
<p>These backups are intended to help recover the service in the event of serious technical failure. They are not intended as a user-level restore service for accidental deletion or individual mistakes.</p>
<p>You are responsible for exporting and maintaining your own independent backups of important work.</p>
</section>
<section>
<h2>Contact</h2>
<h2>12. Security</h2>
<p>We use reasonable technical and organisational measures to protect personal information and user content.</p>
<p>However, no online service can guarantee complete security. You are responsible for keeping your password, email account, and two-factor authentication details secure.</p>
<p>If you believe your account has been compromised, please contact us as soon as possible.</p>
</section>
<section>
<h2>13. Your Rights</h2>
<p>Depending on your location and applicable law, you may have rights over your personal information, including the right to:</p>
<ul>
<li>Access the personal information we hold about you</li>
<li>Ask us to correct inaccurate information</li>
<li>Ask us to delete your personal information</li>
<li>Ask us to restrict how we use your information</li>
<li>Object to certain uses of your information</li>
<li>Request a copy of your information in a portable format</li>
<li>Withdraw consent where processing is based on consent</li>
</ul>
<p>To exercise these rights, please contact us using the details below.</p>
</section>
<section>
<h2>14. Account Deletion</h2>
<p>You may request deletion of your account and associated personal information.</p>
<p>Account deletion may permanently remove your projects, books, chapters, scenes, characters, locations, timelines, notes, images, and other stored content.</p>
<p>Some limited information may be retained where required for legal, accounting, fraud prevention, security, or dispute resolution purposes.</p>
</section>
<section>
<h2>15. Children's Privacy</h2>
<p>PlotDirector is not intended for children.</p>
<p>You must not create an account if you are under 18 unless you have permission from a parent or guardian.</p>
<p>If we become aware that an account has been created by a child without appropriate permission, we may delete the account.</p>
</section>
<section>
<h2>16. International Access</h2>
<p>PlotDirector is operated from the United Kingdom.</p>
<p>If you access the service from outside the United Kingdom, your information may be processed in the United Kingdom or by service providers in other countries where necessary to provide the service.</p>
</section>
<section>
<h2>17. Changes to This Policy</h2>
<p>We may update this Privacy Policy from time to time.</p>
<p>When we make changes, we will update the "Last updated" date shown on this page.</p>
<p>Where changes are significant, we may provide additional notice by email, account notification, or another reasonable method.</p>
</section>
<section>
<h2>18. Complaints</h2>
<p>If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.</p>
<p>You may also have the right to complain to your local data protection authority. In the United Kingdom, this is the Information Commissioner's Office.</p>
</section>
<section>
<h2>19. Contact</h2>
<p>For privacy-related enquiries, please contact:</p>
<p><a href="mailto:@Model.SupportEmail">@Model.SupportEmail</a></p>
</section>
@* <aside class="public-disclaimer">
<p>This Privacy Policy is provided as a general policy template and should be reviewed to ensure compliance with applicable laws in your jurisdiction before production release.</p>
</aside> *@
</div>
</section>
</article>

149
PlotLine/Views/Public/Terms.cshtml
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@ -16,72 +16,157 @@
<section class="public-content-section">
<div class="marketing-container public-policy">
<section>
<h2>Acceptance of Terms</h2>
<p>By accessing or using PlotDirector, you agree to these Terms of Service.</p>
<h2>1. Acceptance of Terms</h2>
<p>By creating an account, accessing, or using PlotDirector, you agree to these Terms of Service.</p>
<p>If you do not agree to these terms, you must not use the service.</p>
</section>
<section>
<h2>Use of the Service</h2>
<p>You agree to use PlotDirector lawfully and responsibly.</p>
<h2>2. About PlotDirector</h2>
<p>PlotDirector is an online writing, planning, and story organisation platform designed to help authors manage projects, books, chapters, scenes, characters, locations, timelines, continuity notes, and related creative material.</p>
<p>The service is provided on an "as is" and "as available" basis.</p>
</section>
<section>
<h2>3. Accounts and Security</h2>
<p>You are responsible for keeping your account details, password, and any two-factor authentication recovery information secure.</p>
<p>You are responsible for all activity that occurs under your account.</p>
<p>You must provide accurate account information and keep your email address up to date so that we can contact you about your account, subscription, security, or service-related matters.</p>
</section>
<section>
<h2>4. Use of the Service</h2>
<p>You agree to use PlotDirector lawfully, responsibly, and in accordance with these terms.</p>
<p>You must not:</p>
<ul>
<li>Attempt unauthorised access to the service</li>
<li>Interfere with the operation or security of the platform</li>
<li>Use the service for unlawful purposes</li>
<li>Attempt to reverse engineer or exploit the service</li>
<li>Attempt unauthorised access to the service, accounts, systems, or data</li>
<li>Interfere with the operation, security, performance, or availability of the platform</li>
<li>Use the service for unlawful, harmful, abusive, or fraudulent purposes</li>
<li>Upload malware, malicious code, or material intended to damage or disrupt systems</li>
<li>Attempt to reverse engineer, copy, exploit, or bypass the service or its restrictions</li>
<li>Use bots, scraping tools, automated scripts, or other automated methods without written permission</li>
<li>Resell, sublicense, or commercially exploit access to the service without written permission</li>
<li>Attempt to circumvent subscription limits, usage limits, or account restrictions</li>
</ul>
<p>If you would like automation or integration features, you should contact us or submit a feature request so that the requirement can be reviewed properly.</p>
</section>
<section>
<h2>User Content</h2>
<p>You retain ownership of all content you create within PlotDirector.</p>
<p>You are responsible for the legality and appropriateness of the content you store.</p>
<h2>5. User Content</h2>
<p>You retain ownership of the stories, notes, manuscripts, project data, characters, locations, timelines, images, and other content you create, upload, or store in PlotDirector.</p>
<p>We do not claim ownership of your creative work.</p>
<p>By using the service, you grant PlotDirector a limited licence to store, process, display, back up, and transmit your content only as necessary to provide, maintain, secure, and improve the service.</p>
<p>You are responsible for ensuring that your content is lawful and that you have the rights needed to store and use it within PlotDirector.</p>
</section>
<section>
<h2>Subscriptions and Billing</h2>
<p>Paid subscriptions renew according to the billing period selected during purchase.</p>
<p>You may cancel your subscription in accordance with the subscription management options provided.</p>
<h2>6. PlotDirector Intellectual Property</h2>
<p>PlotDirector, including its software, design, branding, logo, features, workflows, user interface, documentation, and underlying technology, remains the property of PlotDirector and its licensors.</p>
<p>You must not copy, reproduce, modify, distribute, or create derivative works from PlotDirector except as permitted by these terms or with written permission.</p>
</section>
<section>
<h2>Cancellation and Account Access</h2>
<p>If a subscription ends, access to certain paid features may be restricted.</p>
<h2>7. Subscriptions, Trials, and Billing</h2>
<p>PlotDirector may offer free trials, free access, and paid subscription plans.</p>
<p>Free trials are available for one month unless otherwise stated. After the trial period ends, you will need an active paid subscription to continue using paid features.</p>
<p>Paid subscriptions renew automatically according to the billing period you select, such as monthly or annually, unless cancelled before the renewal date.</p>
<p>Payments are processed by Stripe or another payment provider. We do not store your full card details on our servers.</p>
<p>You may upgrade or downgrade your subscription using the subscription management options provided. Changes may take effect immediately or at the next billing period, depending on the payment provider and subscription rules in place at the time.</p>
<p>Prices may change from time to time. Where required, we will provide reasonable notice of pricing changes affecting your subscription.</p>
<p>Unless otherwise stated, prices do not include taxes, duties, or charges that may apply in your location.</p>
</section>
<section>
<h2>Limitation of Liability</h2>
<p>PlotDirector is provided on an "as available" and "as is" basis.</p>
<p>While reasonable efforts are made to maintain availability and reliability, uninterrupted access cannot be guaranteed.</p>
<p>To the maximum extent permitted by law, PlotDirector shall not be liable for indirect, incidental, or consequential damages arising from the use of the service.</p>
<h2>8. Cancellation and Expired Subscriptions</h2>
<p>You may cancel your subscription using the subscription management options provided.</p>
<p>If your subscription ends, is cancelled, expires, or payment fails, access to paid features may be restricted or removed.</p>
<p>We may retain your account data for a limited period after your subscription ends to allow for possible reactivation, administration, or legal compliance.</p>
<p>However, we are not obliged to retain data after a subscription ends. We may delete account data at our discretion, and in any event may delete it after three months from the date your subscription ends or your account becomes inactive.</p>
<p>You should export or back up any important work before cancelling your subscription or allowing it to expire.</p>
</section>
<section>
<h2>Backups</h2>
<p>While reasonable measures may be taken to protect data, users are encouraged to maintain their own backups of important work.</p>
<h2>9. Backups and Data Loss</h2>
<p>We may maintain system backups for disaster recovery, security, and service continuity purposes.</p>
<p>These backups are intended to protect the service in the event of server failure or serious technical issues. They are not a user-level restore service.</p>
<p>You are responsible for maintaining your own independent backups and exports of important work.</p>
<p>PlotDirector is not responsible for loss of user content caused by user error, accidental deletion, account cancellation, expired subscriptions, unauthorised access caused by compromised credentials, or failure to keep your own backups.</p>
</section>
<section>
<h2>Changes to the Service</h2>
<p>PlotDirector may update or modify features and services over time.</p>
<h2>10. Availability and Hosting</h2>
<p>We aim to provide a reliable service, but uninterrupted access cannot be guaranteed.</p>
<p>The service may be unavailable from time to time due to maintenance, updates, technical faults, internet outages, hosting issues, power cuts, security incidents, or events outside our reasonable control.</p>
<p>We may update, modify, suspend, or discontinue parts of the service at any time.</p>
</section>
<section>
<h2>Changes to Terms</h2>
<p>These Terms of Service may be updated periodically.</p>
<p>Continued use of the service constitutes acceptance of any updated terms.</p>
<h2>11. Third-Party Services</h2>
<p>PlotDirector may rely on third-party providers for services such as payment processing, email delivery, hosting, analytics, security, and authentication.</p>
<p>We are not responsible for the availability, performance, policies, or actions of third-party providers.</p>
<p>Your use of third-party services may also be subject to their own terms and privacy policies.</p>
</section>
<section>
<h2>Contact</h2>
<h2>12. Suspension and Termination</h2>
<p>We may suspend or terminate your account if we reasonably believe that:</p>
<ul>
<li>You have breached these terms</li>
<li>Your account has been used unlawfully, abusively, or fraudulently</li>
<li>Your use of the service creates a security, legal, operational, or reputational risk</li>
<li>You have attempted to interfere with, exploit, or overload the service</li>
<li>Payment has failed or your subscription is no longer active</li>
</ul>
<p>Where appropriate, we may give you notice and an opportunity to resolve the issue, but we are not required to do so where immediate action is necessary.</p>
</section>
<section>
<h2>13. Disclaimer of Warranties</h2>
<p>PlotDirector is provided on an "as is" and "as available" basis.</p>
<p>We do not guarantee that the service will be uninterrupted, error-free, secure, or suitable for every purpose.</p>
<p>We do not guarantee that the service will meet your specific requirements or that any stored content will never be lost, corrupted, or unavailable.</p>
</section>
<section>
<h2>14. Limitation of Liability</h2>
<p>To the maximum extent permitted by law, PlotDirector shall not be liable for indirect, incidental, special, consequential, or financial losses arising from your use of, or inability to use, the service.</p>
<p>This includes, but is not limited to, loss of profits, loss of business, loss of opportunity, loss of goodwill, loss of data, or loss of creative work.</p>
<p>Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or any rights that cannot be excluded under applicable consumer protection laws.</p>
</section>
<section>
<h2>15. Indemnity</h2>
<p>You agree to indemnify and hold harmless PlotDirector from any claims, losses, damages, liabilities, costs, or expenses arising from your use of the service, your content, your breach of these terms, or your violation of any law or third-party rights.</p>
</section>
<section>
<h2>16. Changes to the Service</h2>
<p>PlotDirector may change, improve, remove, or discontinue features over time.</p>
<p>We will try to avoid unnecessary disruption, but we cannot guarantee that any particular feature will remain available permanently.</p>
</section>
<section>
<h2>17. Changes to These Terms</h2>
<p>We may update these Terms of Service from time to time.</p>
<p>When we make changes, we will update the "Last updated" date shown on this page.</p>
<p>Where changes are significant, we may provide additional notice by email, account notification, or another reasonable method.</p>
<p>Continued use of PlotDirector after updated terms take effect constitutes acceptance of the updated terms.</p>
</section>
<section>
<h2>18. Governing Law</h2>
<p>These terms shall be governed by and interpreted in accordance with the laws of England and Wales.</p>
<p>Any disputes relating to these terms or the use of PlotDirector shall be subject to the courts of England and Wales, unless applicable consumer law requires otherwise.</p>
</section>
<section>
<h2>19. Contact</h2>
<p>Questions regarding these Terms of Service may be directed to:</p>
<p><a href="mailto:@Model.SupportEmail">@Model.SupportEmail</a></p>
</section>
@* <aside class="public-disclaimer">
<p>These Terms of Service are provided as a general template and should be reviewed by a qualified legal professional before production release.</p>
</aside> *@
</div>
</section>
</article>
</article>