Phase 15B - Feature Request Workflow, Filtering and Admin Productivity

PlotLine/Controllers/AdminController.cs

@@ -14,9 +14,12 @@ public sealed class AdminController(
 {
     [HttpGet("")]
     [HttpGet("index")]
-    public IActionResult Index()
+    public async Task<IActionResult> Index()
     {
-        return View();
+        return View(new AdminDashboardViewModel
+        {
+            FeatureRequestSummary = await featureRequests.GetAdminSummaryAsync()
+        });
     }
 
     [HttpGet("theme-audit")]
@@ -26,13 +29,25 @@ public sealed class AdminController(
     }
 
     [HttpGet("feature-requests")]
-    public async Task<IActionResult> FeatureRequests(string? status)
+    public async Task<IActionResult> FeatureRequests(string? status, string? appArea, string? importance, string? search, string? sort)
     {
-        var selectedStatus = FeatureRequestStatuses.IsValid(status) ? status : null;
+        var filter = new AdminFeatureRequestFilter
+        {
+            Status = FeatureRequestStatuses.IsValid(status) ? status : null,
+            AppArea = FeatureRequestOptions.AppAreas.Contains(appArea ?? string.Empty, StringComparer.OrdinalIgnoreCase) ? appArea : null,
+            Importance = FeatureRequestOptions.ImportanceOptions.Contains(importance ?? string.Empty, StringComparer.OrdinalIgnoreCase) ? importance : null,
+            Search = string.IsNullOrWhiteSpace(search) ? null : search.Trim(),
+            Sort = FeatureRequestSortOptions.IsValid(sort) ? sort! : FeatureRequestSortOptions.LatestActivity
+        };
+
         return View(new AdminFeatureRequestIndexViewModel
         {
-            Status = selectedStatus,
+            Status = filter.Status,
-            Requests = await featureRequests.ListForAdminAsync(selectedStatus)
+            AppArea = filter.AppArea,
+            Importance = filter.Importance,
+            Search = filter.Search,
+            Sort = filter.Sort,
+            Requests = await featureRequests.ListForAdminAsync(filter)
         });
     }
 

PlotLine/Data/FeatureRequestRepository.cs

@@ -10,7 +10,7 @@ public interface IFeatureRequestRepository
     Task<FeatureRequest?> GetForUserAsync(int featureRequestId, int userId);
     Task<FeatureRequest?> GetForAdminAsync(int featureRequestId);
     Task<IReadOnlyList<FeatureRequest>> ListForUserAsync(int userId);
-    Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(string? status);
+    Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(string? status, string? appArea, string? importance, string? search, string sort);
     Task<FeatureRequest?> UpdateStatusAsync(int featureRequestId, string status, bool isPublicCandidate);
     Task<FeatureRequest?> UpdateAdminNotesAsync(int featureRequestId, string? adminNotes);
     Task<FeatureRequestMessage?> AddMessageAsync(int featureRequestId, int? userId, bool isAdmin, string messageBody);
@@ -56,12 +56,12 @@ public sealed class FeatureRequestRepository(ISqlConnectionFactory connectionFac
         return rows.ToList();
     }
 
-    public async Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(string? status)
+    public async Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(string? status, string? appArea, string? importance, string? search, string sort)
     {
         using var connection = connectionFactory.CreateConnection();
         var rows = await connection.QueryAsync<FeatureRequest>(
             "dbo.FeatureRequest_ListForAdmin",
-            new { Status = status },
+            new { Status = status, AppArea = appArea, Importance = importance, Search = search, Sort = sort },
             commandType: CommandType.StoredProcedure);
         return rows.ToList();
     }

PlotLine/Models/FeatureRequestModels.cs

@@ -24,6 +24,38 @@ public static class FeatureRequestStatuses
     ];
 
     public static bool IsValid(string? status) => All.Contains(status ?? string.Empty, StringComparer.OrdinalIgnoreCase);
+
+    public static bool IsOpen(string? status) => !string.Equals(status, Shipped, StringComparison.OrdinalIgnoreCase)
+        && !string.Equals(status, NotPlanned, StringComparison.OrdinalIgnoreCase);
+
+    public static string Explanation(string? status) => status switch
+    {
+        New => "Your suggestion has been received and is waiting for review.",
+        NeedsDetail => "We need a little more information before we can evaluate this suggestion.",
+        UnderReview => "We are currently evaluating this idea.",
+        Candidate => "This suggestion is being considered for a future release.",
+        Planned => "This suggestion has been accepted and is planned for development.",
+        InProgress => "Work has started on this feature.",
+        Shipped => "This feature has been completed and released.",
+        NotPlanned => "This suggestion does not currently fit PlotDirector's roadmap.",
+        _ => "This suggestion is being reviewed."
+    };
+}
+
+public static class FeatureRequestSortOptions
+{
+    public const string LatestActivity = "LatestActivity";
+    public const string NewestFirst = "NewestFirst";
+    public const string OldestFirst = "OldestFirst";
+
+    public static IReadOnlyList<(string Value, string Label)> All { get; } =
+    [
+        (LatestActivity, "Latest activity"),
+        (NewestFirst, "Newest first"),
+        (OldestFirst, "Oldest first")
+    ];
+
+    public static bool IsValid(string? sort) => All.Any(option => string.Equals(option.Value, sort, StringComparison.OrdinalIgnoreCase));
 }
 
 public static class FeatureRequestOptions
@@ -69,6 +101,50 @@ public sealed class FeatureRequest
     public DateTime? ClosedUtc { get; set; }
     public DateTime? ShippedUtc { get; set; }
     public DateTime? LatestActivityUtc { get; set; }
+    public bool? LatestMessageIsAdmin { get; set; }
+    public string? LatestMessagePreview { get; set; }
+    public int MessageCount { get; set; }
+
+    public bool IsOpen => FeatureRequestStatuses.IsOpen(Status);
+    public string StatusExplanation => FeatureRequestStatuses.Explanation(Status);
+    public string ConversationState
+    {
+        get
+        {
+            if ((LatestMessageIsAdmin is null || LatestMessageIsAdmin == false) && IsOpen)
+            {
+                return FeatureRequestConversationStates.WaitingForAdminReply;
+            }
+
+            if (LatestMessageIsAdmin == true && string.Equals(Status, FeatureRequestStatuses.NeedsDetail, StringComparison.OrdinalIgnoreCase))
+            {
+                return FeatureRequestConversationStates.WaitingForUserReply;
+            }
+
+            return FeatureRequestConversationStates.NoActionNeeded;
+        }
+    }
+}
+
+public static class FeatureRequestConversationStates
+{
+    public const string WaitingForAdminReply = "Waiting for Admin Reply";
+    public const string WaitingForUserReply = "Waiting for User Reply";
+    public const string NoActionNeeded = "Up to date";
+}
+
+public sealed class FeatureRequestAdminSummary
+{
+    public IReadOnlyList<FeatureRequestStatusSummary> Statuses { get; set; } = [];
+    public int TotalOpenRequests { get; set; }
+    public int AwaitingAdminReply { get; set; }
+    public int AwaitingUserReply { get; set; }
+}
+
+public sealed class FeatureRequestStatusSummary
+{
+    public string Status { get; set; } = string.Empty;
+    public int Count { get; set; }
 }
 
 public sealed class FeatureRequestMessage

PlotLine/Services/FeatureRequestService.cs

@@ -10,7 +10,8 @@ public interface IFeatureRequestService
     Task<FeatureRequest?> GetForUserAsync(int featureRequestId, int userId);
     Task<FeatureRequest?> GetForAdminAsync(int featureRequestId);
     Task<IReadOnlyList<FeatureRequest>> ListForUserAsync(int userId);
-    Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(string? status);
+    Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(AdminFeatureRequestFilter filter);
+    Task<FeatureRequestAdminSummary> GetAdminSummaryAsync();
     Task<bool> UpdateAdminFieldsAsync(AdminFeatureRequestUpdateViewModel model);
     Task<bool> AddUserReplyAsync(int featureRequestId, int userId, string messageBody);
     Task<bool> AddAdminReplyAsync(int featureRequestId, int adminUserId, string messageBody);
@@ -38,8 +39,40 @@ public sealed class FeatureRequestService(IFeatureRequestRepository featureReque
     public Task<IReadOnlyList<FeatureRequest>> ListForUserAsync(int userId) =>
         featureRequests.ListForUserAsync(userId);
 
-    public Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(string? status) =>
+    public Task<IReadOnlyList<FeatureRequest>> ListForAdminAsync(AdminFeatureRequestFilter filter)
-        featureRequests.ListForAdminAsync(FeatureRequestStatuses.IsValid(status) ? status : null);
+    {
+        var sanitized = SanitizeFilter(filter);
+        return featureRequests.ListForAdminAsync(
+            sanitized.Status,
+            sanitized.AppArea,
+            sanitized.Importance,
+            sanitized.Search,
+            sanitized.Sort);
+    }
+
+    public async Task<FeatureRequestAdminSummary> GetAdminSummaryAsync()
+    {
+        var requests = await featureRequests.ListForAdminAsync(
+            status: null,
+            appArea: null,
+            importance: null,
+            search: null,
+            sort: FeatureRequestSortOptions.LatestActivity);
+
+        return new FeatureRequestAdminSummary
+        {
+            Statuses = FeatureRequestStatuses.All
+                .Select(status => new FeatureRequestStatusSummary
+                {
+                    Status = status,
+                    Count = requests.Count(request => string.Equals(request.Status, status, StringComparison.OrdinalIgnoreCase))
+                })
+                .ToList(),
+            TotalOpenRequests = requests.Count(request => request.IsOpen),
+            AwaitingAdminReply = requests.Count(request => request.ConversationState == FeatureRequestConversationStates.WaitingForAdminReply),
+            AwaitingUserReply = requests.Count(request => request.ConversationState == FeatureRequestConversationStates.WaitingForUserReply)
+        };
+    }
 
     public async Task<bool> UpdateAdminFieldsAsync(AdminFeatureRequestUpdateViewModel model)
     {
@@ -76,4 +109,16 @@ public sealed class FeatureRequestService(IFeatureRequestRepository featureReque
     private static string Clean(string value) => value.Trim();
 
     private static string? CleanNullable(string? value) => string.IsNullOrWhiteSpace(value) ? null : value.Trim();
+
+    private static AdminFeatureRequestFilter SanitizeFilter(AdminFeatureRequestFilter filter)
+    {
+        return new AdminFeatureRequestFilter
+        {
+            Status = FeatureRequestStatuses.IsValid(filter.Status) ? filter.Status : null,
+            AppArea = FeatureRequestOptions.AppAreas.Contains(filter.AppArea ?? string.Empty, StringComparer.OrdinalIgnoreCase) ? filter.AppArea : null,
+            Importance = FeatureRequestOptions.ImportanceOptions.Contains(filter.Importance ?? string.Empty, StringComparer.OrdinalIgnoreCase) ? filter.Importance : null,
+            Search = CleanNullable(filter.Search),
+            Sort = FeatureRequestSortOptions.IsValid(filter.Sort) ? filter.Sort : FeatureRequestSortOptions.LatestActivity
+        };
+    }
 }

PlotLine/Sql/091_Phase15B_FeatureRequestWorkflow.sql

@@ -0,0 +1,156 @@
+SET ANSI_NULLS ON;
+GO
+SET QUOTED_IDENTIFIER ON;
+GO
+
+CREATE OR ALTER PROCEDURE dbo.FeatureRequest_GetForUser
+    @FeatureRequestID int,
+    @UserID int
+AS
+BEGIN
+    SET NOCOUNT ON;
+
+    SELECT fr.FeatureRequestID, fr.UserID, au.Email AS UserEmail, au.DisplayName AS UserDisplayName,
+        fr.Title, fr.Description, fr.AppArea, fr.Importance, fr.Status, fr.IsPublicCandidate,
+        fr.AdminNotes, fr.CreatedUtc, fr.UpdatedUtc, fr.ClosedUtc, fr.ShippedUtc,
+        COALESCE(latest.CreatedUtc, fr.UpdatedUtc, fr.CreatedUtc) AS LatestActivityUtc,
+        latest.IsAdmin AS LatestMessageIsAdmin,
+        latest.MessageBody AS LatestMessagePreview,
+        messageCounts.MessageCount
+    FROM dbo.FeatureRequests fr
+    INNER JOIN dbo.AppUser au ON au.UserID = fr.UserID
+    OUTER APPLY
+    (
+        SELECT TOP (1) frm.IsAdmin, frm.MessageBody, frm.CreatedUtc
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+        ORDER BY frm.CreatedUtc DESC, frm.FeatureRequestMessageID DESC
+    ) latest
+    OUTER APPLY
+    (
+        SELECT COUNT(1) AS MessageCount
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+    ) messageCounts
+    WHERE fr.FeatureRequestID = @FeatureRequestID
+        AND fr.UserID = @UserID;
+END;
+GO
+
+CREATE OR ALTER PROCEDURE dbo.FeatureRequest_GetForAdmin
+    @FeatureRequestID int
+AS
+BEGIN
+    SET NOCOUNT ON;
+
+    SELECT fr.FeatureRequestID, fr.UserID, au.Email AS UserEmail, au.DisplayName AS UserDisplayName,
+        fr.Title, fr.Description, fr.AppArea, fr.Importance, fr.Status, fr.IsPublicCandidate,
+        fr.AdminNotes, fr.CreatedUtc, fr.UpdatedUtc, fr.ClosedUtc, fr.ShippedUtc,
+        COALESCE(latest.CreatedUtc, fr.UpdatedUtc, fr.CreatedUtc) AS LatestActivityUtc,
+        latest.IsAdmin AS LatestMessageIsAdmin,
+        latest.MessageBody AS LatestMessagePreview,
+        messageCounts.MessageCount
+    FROM dbo.FeatureRequests fr
+    INNER JOIN dbo.AppUser au ON au.UserID = fr.UserID
+    OUTER APPLY
+    (
+        SELECT TOP (1) frm.IsAdmin, frm.MessageBody, frm.CreatedUtc
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+        ORDER BY frm.CreatedUtc DESC, frm.FeatureRequestMessageID DESC
+    ) latest
+    OUTER APPLY
+    (
+        SELECT COUNT(1) AS MessageCount
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+    ) messageCounts
+    WHERE fr.FeatureRequestID = @FeatureRequestID;
+END;
+GO
+
+CREATE OR ALTER PROCEDURE dbo.FeatureRequest_ListForUser
+    @UserID int
+AS
+BEGIN
+    SET NOCOUNT ON;
+
+    SELECT fr.FeatureRequestID, fr.UserID, au.Email AS UserEmail, au.DisplayName AS UserDisplayName,
+        fr.Title, fr.Description, fr.AppArea, fr.Importance, fr.Status, fr.IsPublicCandidate,
+        CAST(NULL AS nvarchar(max)) AS AdminNotes, fr.CreatedUtc, fr.UpdatedUtc, fr.ClosedUtc, fr.ShippedUtc,
+        COALESCE(latest.CreatedUtc, fr.UpdatedUtc, fr.CreatedUtc) AS LatestActivityUtc,
+        latest.IsAdmin AS LatestMessageIsAdmin,
+        latest.MessageBody AS LatestMessagePreview,
+        messageCounts.MessageCount
+    FROM dbo.FeatureRequests fr
+    INNER JOIN dbo.AppUser au ON au.UserID = fr.UserID
+    OUTER APPLY
+    (
+        SELECT TOP (1) frm.IsAdmin, frm.MessageBody, frm.CreatedUtc
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+        ORDER BY frm.CreatedUtc DESC, frm.FeatureRequestMessageID DESC
+    ) latest
+    OUTER APPLY
+    (
+        SELECT COUNT(1) AS MessageCount
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+    ) messageCounts
+    WHERE fr.UserID = @UserID
+    ORDER BY COALESCE(latest.CreatedUtc, fr.UpdatedUtc, fr.CreatedUtc) DESC, fr.FeatureRequestID DESC;
+END;
+GO
+
+CREATE OR ALTER PROCEDURE dbo.FeatureRequest_ListForAdmin
+    @Status nvarchar(50) = NULL,
+    @AppArea nvarchar(100) = NULL,
+    @Importance nvarchar(50) = NULL,
+    @Search nvarchar(200) = NULL,
+    @Sort nvarchar(50) = N'LatestActivity'
+AS
+BEGIN
+    SET NOCOUNT ON;
+
+    DECLARE @CleanSearch nvarchar(200) = NULLIF(LTRIM(RTRIM(@Search)), N'');
+
+    SELECT fr.FeatureRequestID, fr.UserID, au.Email AS UserEmail, au.DisplayName AS UserDisplayName,
+        fr.Title, fr.Description, fr.AppArea, fr.Importance, fr.Status, fr.IsPublicCandidate,
+        fr.AdminNotes, fr.CreatedUtc, fr.UpdatedUtc, fr.ClosedUtc, fr.ShippedUtc,
+        COALESCE(latest.CreatedUtc, fr.UpdatedUtc, fr.CreatedUtc) AS LatestActivityUtc,
+        latest.IsAdmin AS LatestMessageIsAdmin,
+        latest.MessageBody AS LatestMessagePreview,
+        messageCounts.MessageCount
+    FROM dbo.FeatureRequests fr
+    INNER JOIN dbo.AppUser au ON au.UserID = fr.UserID
+    OUTER APPLY
+    (
+        SELECT TOP (1) frm.IsAdmin, frm.MessageBody, frm.CreatedUtc
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+        ORDER BY frm.CreatedUtc DESC, frm.FeatureRequestMessageID DESC
+    ) latest
+    OUTER APPLY
+    (
+        SELECT COUNT(1) AS MessageCount
+        FROM dbo.FeatureRequestMessages frm
+        WHERE frm.FeatureRequestID = fr.FeatureRequestID
+    ) messageCounts
+    WHERE (@Status IS NULL OR fr.Status = @Status)
+        AND (@AppArea IS NULL OR fr.AppArea = @AppArea)
+        AND (@Importance IS NULL OR fr.Importance = @Importance)
+        AND
+        (
+            @CleanSearch IS NULL
+            OR fr.Title LIKE N'%' + @CleanSearch + N'%'
+            OR fr.Description LIKE N'%' + @CleanSearch + N'%'
+            OR au.DisplayName LIKE N'%' + @CleanSearch + N'%'
+            OR au.Email LIKE N'%' + @CleanSearch + N'%'
+        )
+    ORDER BY
+        CASE WHEN @Sort = N'OldestFirst' THEN fr.CreatedUtc END ASC,
+        CASE WHEN @Sort = N'NewestFirst' THEN fr.CreatedUtc END DESC,
+        CASE WHEN @Sort IS NULL OR @Sort = N'LatestActivity' THEN COALESCE(latest.CreatedUtc, fr.UpdatedUtc, fr.CreatedUtc) END DESC,
+        fr.FeatureRequestID DESC;
+END;
+GO

PlotLine/ViewModels/FeatureRequestViewModels.cs

@@ -50,7 +50,14 @@ public sealed class AdminFeatureRequestIndexViewModel
 {
     public IReadOnlyList<FeatureRequest> Requests { get; set; } = [];
     public string? Status { get; set; }
+    public string? AppArea { get; set; }
+    public string? Importance { get; set; }
+    public string? Search { get; set; }
+    public string Sort { get; set; } = FeatureRequestSortOptions.LatestActivity;
     public IReadOnlyList<string> StatusOptions { get; set; } = FeatureRequestStatuses.All;
+    public IReadOnlyList<string> AppAreas { get; set; } = FeatureRequestOptions.AppAreas;
+    public IReadOnlyList<string> ImportanceOptions { get; set; } = FeatureRequestOptions.ImportanceOptions;
+    public IReadOnlyList<(string Value, string Label)> SortOptions { get; set; } = FeatureRequestSortOptions.All;
 }
 
 public sealed class AdminFeatureRequestUpdateViewModel
@@ -60,3 +67,17 @@ public sealed class AdminFeatureRequestUpdateViewModel
     public bool IsPublicCandidate { get; set; }
     public string? AdminNotes { get; set; }
 }
+
+public sealed class AdminDashboardViewModel
+{
+    public FeatureRequestAdminSummary FeatureRequestSummary { get; set; } = new();
+}
+
+public sealed class AdminFeatureRequestFilter
+{
+    public string? Status { get; set; }
+    public string? AppArea { get; set; }
+    public string? Importance { get; set; }
+    public string? Search { get; set; }
+    public string Sort { get; set; } = FeatureRequestSortOptions.LatestActivity;
+}

PlotLine/Views/Admin/FeatureRequestDetails.cshtml

@@ -1,4 +1,6 @@
 @model FeatureRequestDetailsViewModel
+@using Microsoft.AspNetCore.Html
+@using System.Text.Encodings.Web
 @{
     ViewData["Title"] = Model.Request.Title;
     var request = Model.Request;
@@ -15,6 +17,13 @@
     </div>
 </div>
 
+<nav class="mb-3" aria-label="Breadcrumb">
+    <a asp-action="Index">Admin</a>
+    <span class="muted"> / </span>
+    <a asp-action="FeatureRequests">Feature Requests</a>
+    <span class="muted"> / Details</span>
+</nav>
+
 @if (TempData["AdminMessage"] is string adminMessage)
 {
     <div class="alert alert-info">@adminMessage</div>
@@ -27,7 +36,11 @@
             <div class="row g-3 mb-3">
                 <div class="col-md-4">
                     <p class="eyebrow">Status</p>
-                    <p>@request.Status</p>
+                    <p>@StatusBadge(request.Status)</p>
+                </div>
+                <div class="col-md-4">
+                    <p class="eyebrow">Conversation</p>
+                    <p>@ConversationBadge(request.ConversationState)</p>
                 </div>
                 <div class="col-md-4">
                     <p class="eyebrow">App area</p>
@@ -37,6 +50,14 @@
                     <p class="eyebrow">Importance</p>
                     <p>@(request.Importance ?? "Not set")</p>
                 </div>
+                <div class="col-md-4">
+                    <p class="eyebrow">Created</p>
+                    <p>@FormatDate(request.CreatedUtc)</p>
+                </div>
+                <div class="col-md-4">
+                    <p class="eyebrow">Latest activity</p>
+                    <p>@FormatNullableDate(request.LatestActivityUtc)</p>
+                </div>
             </div>
             <p style="white-space: pre-wrap">@request.Description</p>
         </section>
@@ -88,3 +109,39 @@
 @section Scripts {
     <partial name="_ValidationScriptsPartial" />
 }
+
+@functions {
+    private static string FormatDate(DateTime value) => value.ToLocalTime().ToString("yyyy-MM-dd HH:mm");
+
+    private static string FormatNullableDate(DateTime? value) => value.HasValue ? FormatDate(value.Value) : "None yet";
+
+    private static IHtmlContent StatusBadge(string status)
+    {
+        var css = status switch
+        {
+            FeatureRequestStatuses.New => "text-bg-primary",
+            FeatureRequestStatuses.NeedsDetail => "text-bg-warning",
+            FeatureRequestStatuses.UnderReview => "text-bg-info",
+            FeatureRequestStatuses.Candidate => "text-bg-secondary",
+            FeatureRequestStatuses.Planned => "text-bg-success",
+            FeatureRequestStatuses.InProgress => "text-bg-success",
+            FeatureRequestStatuses.Shipped => "text-bg-dark",
+            FeatureRequestStatuses.NotPlanned => "text-bg-light",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(status)}</span>");
+    }
+
+    private static IHtmlContent ConversationBadge(string state)
+    {
+        var css = state switch
+        {
+            FeatureRequestConversationStates.WaitingForAdminReply => "text-bg-danger",
+            FeatureRequestConversationStates.WaitingForUserReply => "text-bg-warning",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(state)}</span>");
+    }
+}

PlotLine/Views/Admin/FeatureRequests.cshtml

@@ -1,4 +1,6 @@
 @model AdminFeatureRequestIndexViewModel
+@using Microsoft.AspNetCore.Html
+@using System.Text.Encodings.Web
 @{
     ViewData["Title"] = "Feature Requests";
 }
@@ -8,8 +10,24 @@
         <p class="eyebrow">Admin</p>
         <h1>Feature Requests</h1>
     </div>
-    <form method="get" class="d-flex gap-2 align-items-end">
+    <div class="button-row">
-        <div>
+        <a class="btn btn-outline-secondary" asp-action="Index">Admin dashboard</a>
+    </div>
+</div>
+
+<nav class="mb-3" aria-label="Breadcrumb">
+    <a asp-action="Index">Admin</a>
+    <span class="muted"> / Feature Requests</span>
+</nav>
+
+@if (TempData["AdminMessage"] is string adminMessage)
+{
+    <div class="alert alert-info">@adminMessage</div>
+}
+
+<section class="edit-panel">
+    <form method="get" class="row g-3 align-items-end">
+        <div class="col-md-2">
             <label class="form-label" for="status">Status</label>
             <select class="form-select" id="status" name="status">
                 <option value="">All statuses</option>
@@ -19,14 +37,45 @@
                 }
             </select>
         </div>
-        <button class="btn btn-outline-primary" type="submit">Filter</button>
+        <div class="col-md-2">
-    </form>
+            <label class="form-label" for="appArea">App Area</label>
-</div>
+            <select class="form-select" id="appArea" name="appArea">
-
+                <option value="">All areas</option>
-@if (TempData["AdminMessage"] is string adminMessage)
+                @foreach (var appArea in Model.AppAreas)
                 {
-    <div class="alert alert-info">@adminMessage</div>
+                    <option value="@appArea" selected="@(string.Equals(Model.AppArea, appArea, StringComparison.OrdinalIgnoreCase))">@appArea</option>
                 }
+            </select>
+        </div>
+        <div class="col-md-2">
+            <label class="form-label" for="importance">Importance</label>
+            <select class="form-select" id="importance" name="importance">
+                <option value="">All importance</option>
+                @foreach (var importance in Model.ImportanceOptions)
+                {
+                    <option value="@importance" selected="@(string.Equals(Model.Importance, importance, StringComparison.OrdinalIgnoreCase))">@importance</option>
+                }
+            </select>
+        </div>
+        <div class="col-md-2">
+            <label class="form-label" for="sort">Sort</label>
+            <select class="form-select" id="sort" name="sort">
+                @foreach (var sort in Model.SortOptions)
+                {
+                    <option value="@sort.Value" selected="@(string.Equals(Model.Sort, sort.Value, StringComparison.OrdinalIgnoreCase))">@sort.Label</option>
+                }
+            </select>
+        </div>
+        <div class="col-md-2">
+            <label class="form-label" for="search">Search</label>
+            <input class="form-control" id="search" name="search" value="@Model.Search" placeholder="Title, description, user or email" />
+        </div>
+        <div class="col-md-2 d-flex gap-2">
+            <button class="btn btn-outline-primary" type="submit">Apply</button>
+            <a class="btn btn-outline-secondary" asp-action="FeatureRequests">Reset</a>
+        </div>
+    </form>
+</section>
 
 @if (!Model.Requests.Any())
 {
@@ -46,6 +95,12 @@ else
                         <th>User</th>
                         <th>Status</th>
                         <th>Area</th>
+                        <th>Importance</th>
+                        <th>Created</th>
+                        <th>Latest Activity</th>
+                        <th>Conversation</th>
+                        <th>Messages</th>
+                        <th>Latest message</th>
                         <th>Updated</th>
                         <th></th>
                     </tr>
@@ -56,8 +111,14 @@ else
                         <tr>
                             <td>@request.Title</td>
                             <td>@(request.UserDisplayName ?? request.UserEmail)</td>
-                            <td><span class="badge text-bg-secondary">@request.Status</span></td>
+                            <td>@StatusBadge(request.Status)</td>
                             <td>@(request.AppArea ?? "Not set")</td>
+                            <td>@(request.Importance ?? "Not set")</td>
+                            <td>@FormatDate(request.CreatedUtc)</td>
+                            <td>@FormatNullableDate(request.LatestActivityUtc)</td>
+                            <td>@ConversationBadge(request.ConversationState)</td>
+                            <td>@request.MessageCount.ToString("N0")</td>
+                            <td class="text-truncate" style="max-width: 260px;">@Preview(request.LatestMessagePreview)</td>
                             <td>@FormatDate(request.UpdatedUtc)</td>
                             <td class="text-end">
                                 <a class="btn btn-outline-primary btn-sm" asp-action="FeatureRequestDetails" asp-route-id="@request.FeatureRequestID">Open</a>
@@ -72,4 +133,47 @@ else
 
 @functions {
     private static string FormatDate(DateTime value) => value.ToLocalTime().ToString("yyyy-MM-dd HH:mm");
+
+    private static string FormatNullableDate(DateTime? value) => value.HasValue ? FormatDate(value.Value) : "None yet";
+
+    private static string Preview(string? value)
+    {
+        if (string.IsNullOrWhiteSpace(value))
+        {
+            return "No messages yet";
+        }
+
+        var cleaned = value.ReplaceLineEndings(" ").Trim();
+        return cleaned.Length <= 120 ? cleaned : $"{cleaned[..120]}...";
+    }
+
+    private static IHtmlContent StatusBadge(string status)
+    {
+        var css = status switch
+        {
+            FeatureRequestStatuses.New => "text-bg-primary",
+            FeatureRequestStatuses.NeedsDetail => "text-bg-warning",
+            FeatureRequestStatuses.UnderReview => "text-bg-info",
+            FeatureRequestStatuses.Candidate => "text-bg-secondary",
+            FeatureRequestStatuses.Planned => "text-bg-success",
+            FeatureRequestStatuses.InProgress => "text-bg-success",
+            FeatureRequestStatuses.Shipped => "text-bg-dark",
+            FeatureRequestStatuses.NotPlanned => "text-bg-light",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(status)}</span>");
+    }
+
+    private static IHtmlContent ConversationBadge(string state)
+    {
+        var css = state switch
+        {
+            FeatureRequestConversationStates.WaitingForAdminReply => "text-bg-danger",
+            FeatureRequestConversationStates.WaitingForUserReply => "text-bg-warning",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(state)}</span>");
+    }
 }

PlotLine/Views/Admin/Index.cshtml

@@ -1,5 +1,7 @@
+@model AdminDashboardViewModel
 @{
     ViewData["Title"] = "Admin";
+    var summary = Model.FeatureRequestSummary;
 }
 
 <div class="page-heading compact">
@@ -10,6 +12,57 @@
     </div>
 </div>
 
+<nav class="mb-3" aria-label="Breadcrumb">
+    <a asp-controller="Projects" asp-action="Index">Projects</a>
+    <span class="muted"> / Admin</span>
+</nav>
+
+<section class="edit-panel">
+    <div class="row g-3">
+        <div class="col-md-4">
+            <a class="text-decoration-none" asp-action="FeatureRequests">
+                <div class="border rounded p-3 h-100">
+                    <p class="eyebrow">Open requests</p>
+                    <h2 class="mb-0">@summary.TotalOpenRequests.ToString("N0")</h2>
+                </div>
+            </a>
+        </div>
+        <div class="col-md-4">
+            <a class="text-decoration-none" asp-action="FeatureRequests">
+                <div class="border rounded p-3 h-100">
+                    <p class="eyebrow">Awaiting admin reply</p>
+                    <h2 class="mb-0">@summary.AwaitingAdminReply.ToString("N0")</h2>
+                </div>
+            </a>
+        </div>
+        <div class="col-md-4">
+            <a class="text-decoration-none" asp-action="FeatureRequests" asp-route-status="@FeatureRequestStatuses.NeedsDetail">
+                <div class="border rounded p-3 h-100">
+                    <p class="eyebrow">Awaiting user reply</p>
+                    <h2 class="mb-0">@summary.AwaitingUserReply.ToString("N0")</h2>
+                </div>
+            </a>
+        </div>
+    </div>
+</section>
+
+<section class="edit-panel">
+    <h2>Feature request status</h2>
+    <div class="row g-3">
+        @foreach (var status in summary.Statuses)
+        {
+            <div class="col-sm-6 col-lg-3">
+                <a class="text-decoration-none" asp-action="FeatureRequests" asp-route-status="@status.Status">
+                    <div class="border rounded p-3 h-100">
+                        <p class="eyebrow">@status.Status</p>
+                        <h3 class="mb-0">@status.Count.ToString("N0")</h3>
+                    </div>
+                </a>
+            </div>
+        }
+    </div>
+</section>
+
 <section class="project-card-grid">
     <article class="project-card">
         <div class="project-card__body">

PlotLine/Views/FeatureRequests/Create.cshtml

@@ -11,6 +11,11 @@
     </div>
 </div>
 
+<nav class="mb-3" aria-label="Breadcrumb">
+    <a asp-action="Index">Feature Requests</a>
+    <span class="muted"> / Submit</span>
+</nav>
+
 <section class="edit-panel">
     <form asp-action="Create" method="post">
         <div asp-validation-summary="ModelOnly" class="text-danger"></div>

PlotLine/Views/FeatureRequests/Details.cshtml

@@ -1,4 +1,6 @@
 @model FeatureRequestDetailsViewModel
+@using Microsoft.AspNetCore.Html
+@using System.Text.Encodings.Web
 @{
     ViewData["Title"] = Model.Request.Title;
     var request = Model.Request;
@@ -14,12 +16,21 @@
     </div>
 </div>
 
+<nav class="mb-3" aria-label="Breadcrumb">
+    <a asp-action="Index">Feature Requests</a>
+    <span class="muted"> / Details</span>
+</nav>
+
 <section class="edit-panel">
     <h2>Request details</h2>
     <div class="row g-3 mb-3">
         <div class="col-md-3">
             <p class="eyebrow">Status</p>
-            <p>@request.Status</p>
+            <p>@StatusBadge(request.Status)</p>
+        </div>
+        <div class="col-md-3">
+            <p class="eyebrow">Conversation</p>
+            <p>@ConversationBadge(request.ConversationState)</p>
         </div>
         <div class="col-md-3">
             <p class="eyebrow">App area</p>
@@ -33,7 +44,12 @@
             <p class="eyebrow">Updated</p>
             <p>@FormatDate(request.UpdatedUtc)</p>
         </div>
+        <div class="col-md-3">
+            <p class="eyebrow">Latest activity</p>
+            <p>@FormatNullableDate(request.LatestActivityUtc)</p>
         </div>
+    </div>
+    <div class="alert alert-info">@request.StatusExplanation</div>
     <p style="white-space: pre-wrap">@request.Description</p>
 </section>
 
@@ -53,6 +69,38 @@
 
 @functions {
     private static string FormatDate(DateTime value) => value.ToLocalTime().ToString("yyyy-MM-dd HH:mm");
+
+    private static string FormatNullableDate(DateTime? value) => value.HasValue ? FormatDate(value.Value) : "None yet";
+
+    private static IHtmlContent StatusBadge(string status)
+    {
+        var css = status switch
+        {
+            FeatureRequestStatuses.New => "text-bg-primary",
+            FeatureRequestStatuses.NeedsDetail => "text-bg-warning",
+            FeatureRequestStatuses.UnderReview => "text-bg-info",
+            FeatureRequestStatuses.Candidate => "text-bg-secondary",
+            FeatureRequestStatuses.Planned => "text-bg-success",
+            FeatureRequestStatuses.InProgress => "text-bg-success",
+            FeatureRequestStatuses.Shipped => "text-bg-dark",
+            FeatureRequestStatuses.NotPlanned => "text-bg-light",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(status)}</span>");
+    }
+
+    private static IHtmlContent ConversationBadge(string state)
+    {
+        var css = state switch
+        {
+            FeatureRequestConversationStates.WaitingForAdminReply => "text-bg-info",
+            FeatureRequestConversationStates.WaitingForUserReply => "text-bg-warning",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(state)}</span>");
+    }
 }
 
 @section Scripts {

PlotLine/Views/FeatureRequests/Index.cshtml

@@ -1,4 +1,6 @@
 @model FeatureRequestIndexViewModel
+@using Microsoft.AspNetCore.Html
+@using System.Text.Encodings.Web
 @{
     ViewData["Title"] = "Feature Requests";
 }
@@ -14,6 +16,11 @@
     </div>
 </div>
 
+<nav class="mb-3" aria-label="Breadcrumb">
+    <a asp-controller="Projects" asp-action="Index">Projects</a>
+    <span class="muted"> / Feature Requests</span>
+</nav>
+
 @if (TempData["FeatureRequestMessage"] is string featureRequestMessage)
 {
     <div class="alert alert-info">@featureRequestMessage</div>
@@ -35,12 +42,11 @@ else
                 <thead>
                     <tr>
                         <th>Title</th>
+                        <th>Status</th>
+                        <th>Latest Activity</th>
+                        <th>Conversation</th>
                         <th>App Area</th>
                         <th>Importance</th>
-                        <th>Status</th>
-                        <th>Created</th>
-                        <th>Updated</th>
-                        <th>Latest Activity</th>
                         <th></th>
                     </tr>
                 </thead>
@@ -49,12 +55,11 @@ else
                     {
                         <tr>
                             <td>@request.Title</td>
+                            <td>@StatusBadge(request.Status)</td>
+                            <td>@FormatNullableDate(request.LatestActivityUtc)</td>
+                            <td>@ConversationBadge(request.ConversationState)</td>
                             <td>@(request.AppArea ?? "Not set")</td>
                             <td>@(request.Importance ?? "Not set")</td>
-                            <td><span class="badge text-bg-secondary">@request.Status</span></td>
-                            <td>@FormatDate(request.CreatedUtc)</td>
-                            <td>@FormatDate(request.UpdatedUtc)</td>
-                            <td>@(request.LatestActivityUtc.HasValue ? FormatDate(request.LatestActivityUtc.Value) : "None yet")</td>
                             <td class="text-end">
                                 <a class="btn btn-outline-primary btn-sm" asp-action="Details" asp-route-id="@request.FeatureRequestID">Open</a>
                             </td>
@@ -68,4 +73,36 @@ else
 
 @functions {
     private static string FormatDate(DateTime value) => value.ToLocalTime().ToString("yyyy-MM-dd");
+
+    private static string FormatNullableDate(DateTime? value) => value.HasValue ? FormatDate(value.Value) : "None yet";
+
+    private static IHtmlContent StatusBadge(string status)
+    {
+        var css = status switch
+        {
+            FeatureRequestStatuses.New => "text-bg-primary",
+            FeatureRequestStatuses.NeedsDetail => "text-bg-warning",
+            FeatureRequestStatuses.UnderReview => "text-bg-info",
+            FeatureRequestStatuses.Candidate => "text-bg-secondary",
+            FeatureRequestStatuses.Planned => "text-bg-success",
+            FeatureRequestStatuses.InProgress => "text-bg-success",
+            FeatureRequestStatuses.Shipped => "text-bg-dark",
+            FeatureRequestStatuses.NotPlanned => "text-bg-light",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(status)}</span>");
+    }
+
+    private static IHtmlContent ConversationBadge(string state)
+    {
+        var css = state switch
+        {
+            FeatureRequestConversationStates.WaitingForAdminReply => "text-bg-info",
+            FeatureRequestConversationStates.WaitingForUserReply => "text-bg-warning",
+            _ => "text-bg-secondary"
+        };
+
+        return new HtmlString($"<span class=\"badge {css}\">{HtmlEncoder.Default.Encode(state)}</span>");
+    }
 }